About Us

"Nothing happens in this world until somebody sells something".

-John Wanamaker, Wanamaker Department Stores

Rez Partners is not your ordinary call center organization. As a complete call center, dedicated to superior customer and client service, Rez Partners has begun to establish itself as the premier option for all inbound and outbound travel telemarketing needs. Multi-dimensionality and conventional marketing tactics gives Rez Partners a competitive advantage over all call center competition, allowing your company to grow as we work together to sell your product and make things happen.

The organizational goals consist of discovering, establishing, and maintaining relationships with travel based businesses world-wide. Our aim at Rez Partners is to provide a fast, hassle- free service that mitigates capital outlay and offers greater flexibility for our clients. Whether clients need just a basic package including add-ons such as training and project management or a fully managed, all-inclusive conversion service, it can be successfully provided. Based in South Florida, Rez Partners has employed veterans of the tourism industry that have decades of service experience and have been trained to go above and beyond the usual methods in providing that service to customers. Specialized knowledge of the industry, products, destinations, and competition, allows our representatives to be creative and suggestive in accommodating a wide array of customer needs. We at Rez Partners use this experience to put together a "one-stop-shop" for prospective clients looking for unique access to value driven travel packages, a large media and promotional exposure inventory.

Full service fulfillment includes the tracking and handling of phone calls, supplying expert product knowledge, providing regular and customized reporting, unparalleled customer support and most importantly, the booking of travel packages through a combination of our many suppliers. This variety also allows for a range of services from the answering of inquiry phone calls to easing the burden of excessive peaks on call centers by fulfilling a short term need for extra capacity. Rez Partners can accommodate time zone issues for global business constraints as well as nights and weekend calls as needed. For those companies looking for that "one stop shop" for full marketing exposure, Rez Partners will work with you to optimize your full plan for marketing conversion from the process start to finish.

The challenge is to sell the right resources to the right customer at the right time for the right price. Rez Partners' training in yield management facilitates the understanding, anticipating and influencing of consumer behavior in order to maximize revenue or profits from a multitude of travel oriented resources for its clients. Either way, by taking advantage of any or all of our services, you are entering into a "win-win" situation. A company can reduce its own establishment and training costs, conserve on training time and system implementation, and utilize the latest technology, while receiving first class service by having our specialists handle your most precious assets; the customers.